Terms of Service

1. Who Operates This Website

This website is operated by Roaring Knight Studio LLC, a Florida limited liability company ("RKS," "we," "us," or "our"). RKS provides custom website design, development, deployment, maintenance, and related digital services for businesses.

Business contact: Roaring Knight Studio LLC, Punta Gorda, Florida. Questions about these terms can be sent to info@roaringknightstudio.com.

2. Website Information

The information on this website is provided for general business and marketing purposes. It does not create a client relationship, project agreement, or guarantee that a particular service, timeline, price, result, or availability applies to your project.

Any examples, service descriptions, process outlines, or estimated timelines are general guidance only. A project becomes binding only when both sides approve a written quote, proposal, statement of work, service agreement, invoice, or other project-specific written agreement.

3. Quotes, Proposals, and Project Agreements

Custom website work is scoped before work begins. Project-specific terms are controlled by the approved proposal, statement of work, service agreement, invoice, or other written agreement for that project. If those project documents conflict with these website terms, the project documents control for that project.

Unless a written project agreement says otherwise, quotes and proposals may expire, prices may change before acceptance, and RKS may decline work that is outside our capabilities, availability, legal comfort, or business standards.

4. Client Responsibilities

Clients are responsible for providing accurate business information, project requirements, approvals, content, images, brand materials, account access, domain or hosting access, and timely feedback needed to complete the work. Delays in those items may delay the project timeline.

Clients are also responsible for making sure they have the rights to any content, images, logos, fonts, trademarks, data, or other materials they provide to RKS for use in a project.

5. Payments, Deposits, and Invoices

Payment amounts, due dates, deposits, milestone payments, final balances, recurring maintenance fees, and accepted payment methods are defined in the applicable quote, invoice, statement of work, or service agreement.

RKS may pause work, delay launch, withhold final deliverables, suspend non-essential maintenance, or decline additional requests when invoices are overdue, unless a written agreement says otherwise.

Refunds and cancellations are handled under our Refund and Cancellation Policy and any project-specific written agreement.

6. Revisions and Scope Changes

Included revisions, review rounds, and change limits are defined in the project scope. Requests outside the approved scope may require a new quote, change order, additional invoice, or revised timeline before the work continues.

7. Ownership and Handoff

Unless a written project agreement says otherwise, final website deliverables prepared specifically for a client are assigned to that client after RKS receives payment in full for the applicable work. RKS may withhold source files, production deployment, handoff, or account transfer until required payments are complete.

Pre-existing tools, templates, systems, code libraries, workflows, know-how, internal processes, and reusable components owned or used by RKS remain RKS property. Third-party and open-source assets remain subject to their own licenses and platform terms. Clients receive the rights needed to use the final paid deliverables for their business, subject to those third-party limits and any project-specific written agreement.

RKS recommends that clients own their domain name, registrar account, primary hosting account, and major business accounts directly. RKS may receive administrative access only as needed to provide the agreed services.

8. Third-Party Services

Projects may rely on third-party providers such as domain registrars, DNS providers, website hosts, Cloudflare, Stripe, email providers, analytics tools, scheduling tools, CMS platforms, Shopify, Google, Microsoft, or other services selected for the project.

Third-party services are governed by their own terms, pricing, uptime, support, data practices, and limitations. RKS is not responsible for third-party outages, account restrictions, price changes, rejected applications, policy changes, or service decisions outside RKS control.

9. No Guaranteed Rankings, Leads, Revenue, or Results

RKS builds websites with practical performance, accessibility, and search-engine foundations in mind. However, we do not guarantee search rankings, traffic, leads, sales, revenue, ad performance, Google Business Profile placement, review volume, or any other business outcome.

10. Portfolio Use

Unless a written agreement says otherwise, RKS may reference completed public work in our portfolio, proposals, case studies, social posts, or marketing materials. Clients may request confidentiality or opt out of portfolio use in writing before launch or handoff.

11. Acceptable Use

You may not use this website, RKS services, or project systems to send spam, upload malicious code, attempt unauthorized access, violate laws, infringe another party's rights, misrepresent your identity, or interfere with the security or operation of RKS systems or third-party platforms.

12. Limitation of Liability

To the fullest extent allowed by law, RKS is not liable for indirect, incidental, consequential, special, punitive, or lost-profit damages arising from use of this website or services. For paid project work, RKS's total liability is limited to the amount paid to RKS for the specific service that gave rise to the claim, unless a written agreement says otherwise or applicable law requires a different result.

13. Changes to These Terms

RKS may update these terms from time to time. The updated version will be posted on this page with a new effective date. Continued use of the website after an update means you accept the updated terms.

14. Governing Law

These website terms are governed by the laws of the State of Florida, without regard to conflict of law rules. Project-specific agreements may contain additional or different dispute-resolution terms.