Privacy Policy

1. Overview

Roaring Knight Studio LLC ("RKS," "we," "us," or "our") collects only the information reasonably needed to respond to inquiries, scope projects, provide services, process payments, maintain business records, protect our systems, and communicate with clients and prospective clients.

Business contact: Roaring Knight Studio LLC, Punta Gorda, Florida. Questions about this policy can be sent to info@roaringknightstudio.com.

2. Information You Provide

If you contact us, request a quote, schedule a call, approve work, pay an invoice, or become a client, we may collect information such as:

• name, business name, title, and contact information;
• email address, phone number, and correspondence;
• project details, website goals, business information, brand materials, and service needs;
• billing details, invoice history, payment status, and records needed for accounting;
• account access or technical information you choose to provide for project work.

3. Information Collected Automatically

Like most websites and hosting providers, our website and related systems may collect basic technical information such as IP address, browser type, device type, pages visited, referring pages, approximate location derived from IP address, timestamps, error logs, and security events.

We may use privacy-conscious analytics, hosting logs, CDN logs, spam prevention, or security tools to understand site performance, troubleshoot issues, protect the website, and improve the user experience.

4. How We Use Information

We use information to:

• respond to inquiries and schedule project discussions;
• prepare quotes, proposals, statements of work, invoices, and project plans;
• design, build, deploy, maintain, and support websites and related services;
• process payments, manage accounting records, and handle taxes or legal obligations;
• send project updates, service notices, maintenance messages, and administrative emails;
• protect against spam, abuse, fraud, unauthorized access, and security incidents;
• improve our website, service process, documentation, and client experience.

5. Payments

Payment information is processed by our payment provider, Stripe, or another payment processor named on the applicable invoice or checkout page. RKS does not store full card numbers on this website. Payment processors may collect and process payment details, billing information, fraud-prevention data, and transaction records under their own terms and privacy policies.

6. Service Providers

We may share information with service providers only as needed to operate the business, provide services, process payments, host websites, deliver email, manage analytics, prevent spam, maintain records, or support client projects. These providers may include payment processors, hosting and CDN providers, domain and DNS providers, email providers, analytics providers, scheduling tools, project-management tools, accounting tools, and other technical vendors.

We may also disclose information if required by law, legal process, tax or accounting obligations, fraud prevention, security investigations, or to protect the rights, safety, or property of RKS, clients, users, or others.

7. No Sale of Personal Information

RKS does not sell personal information. We do not provide client or inquiry information to data brokers. We do not use information submitted for project inquiries to run third-party advertising profiles.

8. Cookies and Similar Technologies

This website may use necessary cookies or similar technologies for security, performance, analytics, or functionality. Third-party tools used for scheduling, payments, analytics, embedded content, or spam protection may set their own cookies or collect technical data under their own policies.

You can usually control cookies through your browser settings, but disabling some cookies may affect website functionality or third-party checkout, scheduling, or contact tools.

9. Data Retention

We keep information only as long as reasonably needed for the purpose it was collected, including client service delivery, business records, accounting, tax, legal, dispute, security, and backup needs. Inquiry emails and project records may be retained as business records unless deletion is requested and deletion is practical, lawful, and not inconsistent with our legitimate business obligations.

10. Security

We use reasonable administrative and technical safeguards to protect information. No website, email system, payment processor, or internet transmission is completely secure, so we cannot guarantee absolute security.

11. Your Choices

You may contact us to request access, correction, deletion, or restriction of personal information you have provided to RKS. We will respond reasonably and may need to retain some information for accounting, tax, legal, security, dispute, or legitimate business-record purposes.

12. Children's Privacy

This website and RKS services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and delete it where appropriate.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.